Our team will help your clients feel comfortable and safe while travelling abroad – on vacation and business trips, in Nepal mountains and skiing in Alps.
The experience in this field allows us to say confidently - we can assist, we know how to do it and know the expectations of those who need this assistance.
Having worked in the field of assistance for more than 19 years we know for sure that to help is very difficult due to fact that real assistance consists of many details which can be brought together not by everyone.
The real Assistance – this is not call-center only works by principle 24/7. By that service nobody can be surprised nowadays. The real Assistance is an organization which helping the client realizes the needs of insurer and creates the perfect balance between the quality service and the minimum possible costs.
In our team there are not the professionals having worked in the assistance for many years – there are also those who having been in the travel insurance for years, those who having created this multi-sided insurance product and having been in charge of its progress and promotion. Not by hearsay we know what loss-ratio means that is why we do care how much the insurer pays for the assistance services.
So, in front of you the young company with the extensive experience and length of work in this field – 19 years of work, tests, mistakes, gaining of the experience, linkages, partnerships and often - even friendship, and much more about what we tell in our memoirs after retirement ...